Returns and Exchanges

In case of any clarification/anomaly in your order; we ask you to let us know within a maximum of 2 days after the delivery of your order according to the delivery reports in the FEDEX system.

Send mail to: [email protected] with the title ACLARATION. (After this lapse of time; we are not responsible)

All of the following conditions must be met in order to be able to exchange or return an item:

• The item still has the label and is in good condition.
• That the item has not been used, mistreated or suffered any type of damage or alteration.
• No more than 2 days have elapsed since receipt of the item.
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  Requests made outside the first 48 hours will not be considered. In the unlikely event that the product you receive is damaged, you need to send us a photo of the product within the same time frame.
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  Products sold under Flash Sales or special limited time discount campaigns do not apply to returns, refunds or exchanges.